PROMOTERS ADMIN PANEL FAQ
This FAQ provides a comprehensive guide to navigating your Promoters Admin Panel, managing settings, payments, events, and more. If you have further questions, please contact our support team at hello@wearexapp.com for assistance.
xPay Frequently Asked Questions for promoters(FAQ)
How do I log into my Promoters Admin Panel?
What happens if I forget my password?
What is Two Factor Authentication? How do I set up Two Factor Authentication?
How do I change my company details?
How do I log in using the Two Factor Authentication?
How often will I receive my payments?
How do I request a payout?
Where can I request a receipt for the payout?
How do referrals work?
What is ticket activation and why do I need it?
Do I need to set up ticket activation?
How do I create an event?
Event Types
What are Media Assets Specifications?
Event Location
Additional Information - Dress Code
Additional Information - Entry Requirements
Additional Information - Event Rules
Additional Information - Safety at the Event
How do I set up tickets?
How much will attendees pay?
Additional Settings - Promo Codes
Additional Settings - Verified Users Only
How do I set up add-ons?
How do I set up promo codes?
How can I edit an event?
What does event status mean?
Where can I check my guest list?
What are Orders?
How do I check detailed payment/order information?
How can I resend tickets to an attendee?
How can I download the guest list?
How can I download the mailing list?
Where can I see how many add-ons I sold?
How do I open my pre-event chat group?
Who will have access to the chat group?