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How do I set up promo codes?

Written by Team WAX

Here’s the expanded, clear version of your instructions — structured, precise, and easy for admins to follow:

  1. Open the Promo Codes section At the top of your event setup page, click Promo Codes.

  2. Create a new promo code Select Create Promo Code to open the setup form.

  3. Enter your promo code details Add:

    • Title

    • Description

    • Discount code (all codes must be written in ALL CAPS)

  4. Choose your discount type Decide whether the discount is:

    • A percentage (e.g., 20% off)

    • A fixed amount (e.g., £10 off)

  5. Set the quantity available Choose how many times the code can be used. You can also create unlimited codes — there’s no limit to how many you can generate.

  6. Specify the validity period Define the start and end dates for when the code can be redeemed.

  7. Assign the code to a specific user (optional) You can link a promo code to a particular WAX user if needed — ideal for VIPs, ambassadors, or customer‑service resolutions.

You can create as many promo codes as you need, giving you full flexibility for marketing, early‑bird offers, loyalty rewards, or private discounts.

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