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Why might I be removed from WAX?

Written by Team WAX

You may be removed from WAX if your behaviour violates our Community Guidelines, either on the app or at WAX‑branded or partner events. Removal is always a serious decision, taken to protect the safety, authenticity and wellbeing of the community.

Reasons an account may be removed

  • Bullying behaviour Hurtful, disrespectful or intimidating behaviour towards others, online or in person.

  • Verification or ID refusal Not providing required verification or identification when requested.

  • Inappropriate conduct Misconduct on the platform or at WAX, co‑branded or third‑party events.

  • Non‑consensual behaviour Any activity without clear, enthusiastic consent.

  • Misuse of vouching Requesting vouches without meeting criteria or misusing the vouching system.

  • Criminal behaviour Any criminal activity directed at members.

  • Offensive or hateful behaviour Sexism, fetishism, body shaming, racism or any abusive language or conduct.

  • Screenshotting content Taking screenshots of private or official chats.

  • Stalking or harassment Repeated unwanted contact or following members online or offline.

  • False accounts or catfishing Fake profiles, impersonation or heavily manipulated images.

  • Self‑promotion Using WAX to gain followers, promote businesses or drive traffic elsewhere.

Commercial or transactional sexual content is not allowed

WAX does not permit any commercial exchange of sexual or romantic acts, including:

  • Selling or buying sexual acts or services

  • Selling or buying adult content (including promoting sites like OnlyFans or Patreon)

  • Seeking or offering sexual or romantic arrangements for money, gifts or financial support

  • Sugar‑daddy/sugar‑baby arrangements

Monetary gain and spam

You may be removed for:

  • Monetary gain

  • Misleading links or deceptive content

  • Automation or artificially boosting engagement

  • Sharing contact details or private messaging info

  • Unsolicited promotion of social media

  • Images containing links or QR codes

  • Creating excessive accounts

Other removal reasons

  • Spamming others

  • Suspicious activity online or at events

  • Multiple reports from different members

  • Creating new accounts after a ban

  • Cyberflashing, which is illegal in some jurisdictions

  • Chargebacks without contacting support first

WAX removes members only when necessary to protect the community. If you ever have questions or concerns, our support team is here to help.

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