Your safety is our top priority on WAX. If you ever encounter a situation that makes you feel uneasy or unsafe, please don't hesitate to report it.
Here's a glimpse of what happens behind the scenes when you report an issue to us:
Our dedicated team of human moderators carefully examines all safety-related reports submitted by our members.
In most instances, we will handle the report comprehensively without requiring further action from you.
If, in rare cases, we require additional information to address the matter, we will reach out to you via our app for clarification.
While we typically can't disclose the specific status of reports to ensure privacy, please know that your concerns are taken seriously. If you ever feel uneasy or need assistance, our support team is readily available to assist you. Your well-being is our utmost priority, and we are here to support you every step of the way.