Your safety is the heart of the WAX community. Whenever you report something that makes you feel uncomfortable or unsafe, our team takes it seriously and handles it with care. Here’s what happens behind the scenes:
Your report goes straight to our human moderation team. Every safety‑related report is reviewed by trained moderators who assess the situation thoroughly.
Most reports are handled without needing anything further from you. Our team will investigate and take the appropriate action based on the information you’ve provided.
If we need more details, we’ll contact you in‑app. This is rare, but sometimes a little extra context helps us resolve the issue more effectively.
We protect your privacy throughout the process. For safety and confidentiality, we usually can’t share the outcome of moderation actions — but rest assured, every report is taken seriously.
If you ever feel uneasy, unsafe or unsure, our support team is always here to help. Your wellbeing is our priority, and you’re never alone on WAX.