If you’ve closed an old WAX account and created a new one, you can restore your existing Apple subscription as long as it is still active. WAX no longer uses different account types, so you’re free to start fresh and reconnect your subscription to your new profile.
To restore your subscription, you must be using the same email address that is registered to your Apple subscription. Apple links your purchase to your Apple ID and the email associated with it, so your new WAX account must match this email for the restore to work.
Once your new account is set up and verified, follow these steps:
Open your iPhone Settings.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your WAX subscription and tap it.
If the subscription is active, you will see an Upgrade option.
Scroll to the bottom of the upgrade screen and tap Restore Purchases.
Wait a few seconds while your subscription reconnects.
Your subscription should now be available on your new WAX account. If the restore option doesn’t work or your subscription doesn’t appear, you may need to contact Apple Support for further assistance.
