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How do I report a fake profile?

A guide on what to do if you suspect a fake profile/account.

Written by Team WAX

If you suspect that a profile on WAX is fake, it's important to report it. This helps maintain the integrity of our community and ensures everyone has a positive experience.

Here's how to report a fake profile:

  • Log into WAX using your email and password.

  • Go to the Browse members page by clicking the people icon on second from the left at the bottom of the screen.

  • Search for the profile in question using the magnifying glass on the top right and entering the username. This will bring up the members profile.

  • On the profile, click the three dots on the top left.

  • Select the "Report" option.

  • Choose "Other" and provide a brief explanation for why you believe the profile is fake.

  • Submit your report and our WAX community team will be in touch if they need further information.

Together, we can keep the WAX community safe and enjoyable for everyone.

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