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How do I cancel my XPLUS membership? How do I downgrade my account?
How do I cancel my XPLUS membership? How do I downgrade my account?

Need to downgrade XPLUS membership

T
Written by Tash
Updated over a week ago

We understand that sometimes you may need to make changes to your account. Downgrading to a free account is a simple process, here's how:

  • Log into WAX using your email and password.

  • Head to your account by clicking your WAX Profile icon in the top left corner.

  • Scroll down and click on ACCOUNT SETTINGS.

  • This will bring up your ACCOUNT SETTING Menu, click on Subscription.

  • This will show your current subscription details, click on Cancel.

Please note that your X PLUS membership subscription will end on the date of expiry meaning you will loose all the benefits of X PLUS. The payments will no longer automatically renew. If you have any questions, don't hesitate to reach out to us.

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