How Do I Apply for a Community Chat Group?
You can apply to create a group that is visible to all WAX users. The process is simple:
Log in to your WAX app using your email and password.
Click on Chats (chat icon, bottom middle of the page).
Click on the Communities tab along the top.
Scroll down until you see 'Create a Community' card. Click on Start Now.
Fill in the details of your group:
Upload a photo for your chat cover (visible to all WAX users).
Choose a group name.
Add a description of what your group is about.
Optionally, include any group rules.
Add Tags:
You must add at least 1 tag (up to 10). Tags help users find your group based on their interests and preferences. Tags include:
For Whom
Kinks and Fetishes
Topics and Interests
Type of Group
Select your tags and click Add.
Add if it's an Online Group or Location (Only if your group is location-based).
Once all details are complete, click Create (top right corner of the screen).
Read and accept the WAX Rules for creating a public group and click Apply for Group Creation.
Your group will then be sent to the WAX team for review to ensure it meets WAX’s rules and values. Once approved, you’ll receive a notification in your inbox informing you of the approval.
How Can I Accept People Into My Community Chat Group?
Managing members of a public group is easy to do.
Go to your group chat.
At the top of the chat (under the group title), you’ll see Pending Requests.
Click Requests to view applicants.
Approve or decline requests by clicking the Tick (approve) or Cross (decline).
How Can I Make a User an Admin in My Connections Group?
Open your chat group.
Click on the group title at the top.
Find the user you wish to make admin and click on their username.
Click Make Group Admin.
The user will gain admin privileges and can help manage the group by adding/removing members and overseeing group activity.
How Can I Pin a Message?
Pinning messages is a great way to highlight important information, such as group rules.
To pin a message:
Select the message you want to pin.
Click Pin.
Pinned messages will appear at the top of the group and be visible to all members. You can pin up to 5 messages at a time.
How Can I Remove Someone from My Community Chat Group?:
Open your chat group.
Click on the group title at the top.
Find the user you wish to remove and click on their username.
Click Remove from Group.
The user will be immediately removed from the group.
Can I Edit My Community Chat Group Once Approved?
Yes, you can edit your public group, but all edits will be sent to the WAX team for review. If the edits do not meet WAX rules or guidelines, your Chat group may be temporarily suspended from public listing.
Why Has My Community Chat Group Been Removed From Communities?
If your group has been removed from public view, it means it is under review by the WAX team. This could happen for the following reasons:
Edits were made that are under review or deemed unsuitable.
The group no longer complies with WAX’s rules or values.
To resolve this, please click on Contact Support, and the team will be in touch as soon as possible to provide further information.
